His story begins during another crisis, the 2008 financial crisis. Howard Perlstein, an experienced OCM consultant, learned that the federal government was interested in teaching financial literacy to the homeless and that his local government was having a hard time figuring it out. Could he help? He had never put…

“But I am not an executive coach? I am not certified? I lack seniority?” No problem! Any and all organizational change management (OCM) practitioners can and should up their game by incorporating coaching into their change practice. What Is Coaching? When we think of coaching, we may think along the…

Does anyone else remember when status meetings used to be a working session of the transparent and honest exchange of progress, barriers, and risks in pursuit of a shared objective? When did they become a superficial exercise where we’re all expected to be “nice”? A senior leader at an energy…

A colleague of mine was venting recently about a consultant who supports her that in her opinion spends too much time catching-up, chit-chatting, and talking about personal things at the beginning of their meetings. My colleague, although extremely nice and personable, is also a “Type A” and is keenly focused…

“I have a guarantee in my contract with all of my clients: if you’re not satisfied with my work, you don’t have to pay me.” I was speaking with a seasoned transformation consultant who, after a long career with a large professional services organization, continues to consult with clients in…

Whether your organization is heading back into the office, staying remote, or somewhere in between, one thing that’s clear is virtual instructor led training (VILT) is here to stay! Out of necessity, many learning events transitioned from face-to-face to on-line abruptly. So, these rushed, band-aided learning solutions are all set…

Have you noticed that job postings for organizational change management (OCM) roles are changing? There is often a new requirement, something along the lines of: “Ability to create great, simple graphics; must be able to communicate messages visually.” What about those of us who consider ourselves to be uncreative and…

Peter shares that his cartooning style is childish and cute by design. We have all seen heaps of high production, highly polished corporate videos but using this style of design makes it stand out and perks people’s interest — people are naturally attracted to things they have not seen before…

Organizational change management (OCM) practitioners get things unstuck. But not with tools and templates or checking the proverbial OCM check box. Rather, they understand that people tend to stay stuck until they feel heard and can see a path forward. …